Order Processing Time
All AMRA Collective products are carefully prepared and inspected prior to shipment to ensure quality and authenticity. Because many of our products are ethically and internationally sourced, please allow 5–10 business days for order processing before shipment. Processing times may vary depending on product availability, order volume, and quality control procedures. Orders are typically not shipped or delivered on weekends or U.S. holidays unless otherwise specified with the delivery terms of your courier of choice.
Shipping Time (United States)
Once an order has been processed and dispatched, standard U.S. shipping typically takes 3–7 business days, depending on the shipping carrier and destination. Expedited shipping
Estimated total delivery time:
8–12 business days (processing + transit)
Please note that these timeframes are estimates, not guarantees. Estimated timelines are provided to ensure transparency. Orders often ship sooner, but extended estimates allow us to maintain quality and consistency.
EXPEDITED SHIPPING (UNITED STATES)
AMRA Collective offers expedited shipping options for customers who require faster delivery after order processing is complete.
Important Processing Notice
Expedited shipping does not shorten processing time.Because many of our products are ethically and internationally sourced, all orders must complete our standard processing and quality inspection period of 5–10 business days before shipment—regardless of the shipping method selected.
Expedited Transit Time
Once dispatched, expedited shipping typically delivers within 1–3 business days, depending on the carrier and destination.
Estimated total delivery time with expedited shipping:
6–13 business days (processing + expedited transit)
Delivery timelines are estimates and not guaranteed.
Expedited Shipping Rates
Expedited shipping fees are calculated at checkout based on:
● Order size and weight
● Destination
● Carrier availability
Expedited shipping fees are non-refundable, even if carrier delays occur.
Carrier Delays & Limitations
AMRA Collective is not responsible for delays caused by:
● Customs clearance related to international sourcing
● Weather conditions
● Carrier service disruptions
● High-volume shipping periods
Once an order is transferred to the shipping carrier, delivery timelines are unfortunately outside of our control.
Shipping Carriers
AMRA Collective ships using trusted carriers such as:
● USPS
● UPS
● FedEx
● DHL
Carrier selection is determined by the consumer based on destination, and efficiency.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information. Tracking updates may take 24–48 hours to appear once the package has been scanned by the carrier.
Shipping Rates
Shipping rates are calculated at checkout based on:
● Order weight
● Shipping destination
● Selected shipping method
Promotional or free shipping offers may apply during special campaigns.
Delays & Exceptions
While we strive to meet all estimated timelines, shipping delays may occur due to:
● Customs clearance for internationally sourced products
● Carrier delays
● Weather conditions
● High-demand periods or holidays
AMRA Collective is not responsible for delays once the package has been transferred to the shipping carrier.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. AMRA Collective is not liable for delayed or lost shipments due to incorrect or incomplete addresses. If you are in need of an amendment to your shipping address, please contact us by email at support@amracollective.com within 24 hours of placing your order.
Additional shipping fees may apply for reshipment.
Lost or Stolen Packages
AMRA Collective is not responsible for packages marked as “Delivered” by the carrier. We recommend adding Route upon checkout or selecting secure delivery locations and monitoring tracking closely.
Shipping Policy Updates
AMRA Collective reserves the right to update or modify this shipping policy at any time without prior notice. Changes will be effective immediately upon posting.
Customer Support
For shipping-related inquiries, please contact: support@amracollective.com
Checkout Microcopy
By placing an order, you acknowledge that processing and shipping timelines are estimates and may vary due to international sourcing. Yes. Shipping options and timelines will be displayed at checkout.
What is the recycling initiative?
AMRA Collective is working toward partnerships that allow customers to recycle hair after 3–4 years of use or excessive usage. This initiative is part of our long-term sustainability mission and will be announced once available.
